CoeAI & your health data
We built CoeAI to help you, not to collect data about you. Here is exactly what happens when you use it — in plain English, no legal jargon.
Last updated: October 2026
What CoeAI does
CoeAI is an AI health assistant powered by OpenAI. When you type a question or a health goal, your message is sent to OpenAI's servers to generate a response. CoeAI then searches Coeheal's own library of articles and recipes to include relevant links in its answer.
What data is sent to OpenAI
When you use CoeAI without a plan, only the text you type in the chat window is sent to OpenAI. If you arrive at CoeAI from your 7-day plan (via "Continue with CoeAI"), your plan goal, the number of days you have completed, and a brief summary of your plan habits are also included in the message sent to OpenAI so it can give you relevant, personalised guidance. We do not send your name, email address, IP address, or any account information. OpenAI processes your message to generate a response and, under our API agreement, does not use API inputs to train its models.
What Coeheal stores
Coeheal does not store your CoeAI conversation history. Each session starts fresh. When you close the chat or navigate away, your conversation is gone. We do not log, save, or analyse the content of your messages.
Your 7-day plan — stored on your device
When you generate a 7-day health plan on the homepage, the plan is saved in your browser's local storage — on your device only. It is not uploaded to Coeheal's servers or any database. The plan persists across page visits so you can track your progress, but it never leaves your device unless you choose to use CoeAI with plan context (see above). You can clear your plan at any time by clicking the trash icon on the My Plan page, which removes it from local storage immediately.
When your plan is sent to OpenAI
Your plan content is sent to OpenAI only when you actively use CoeAI with plan context — for example, by clicking "Continue with CoeAI" from the My Plan page or the homepage continuation panel. In that case, your goal text, completion count, and plan habits are included in the conversation so CoeAI can give you relevant advice. This transmission happens only when you initiate it. If you use CoeAI from the main chat page without arriving from your plan, no plan data is sent.
What OpenAI stores
OpenAI may retain API inputs and outputs for up to 30 days for safety monitoring, after which they are deleted. OpenAI does not use API data to train its models. You can read OpenAI's full privacy policy at openai.com/privacy.
Health information is sensitive — here is our commitment
We understand that health questions are personal. We will never sell, share, or monetise any information you share with CoeAI. We will never use your health questions to target you with advertising. If we ever change this, we will notify you clearly before the change takes effect.
How to clear your plan and data
To remove your 7-day plan from your device, open the My Plan page and tap the trash icon. This clears the plan from local storage immediately. Because Coeheal does not store your plan or conversations on its servers, there is nothing further to delete on our end. If you use a shared device, clearing your plan before others use it is advisable.
CoeAI is not a medical professional
CoeAI provides general wellness information based on Coeheal's content library. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making changes to your health routine, especially if you have a medical condition or take prescription medications.
Your rights
You have the right to know what data we hold about you, to request its deletion, and to opt out of any data processing. Because Coeheal does not store your CoeAI conversations or your plan on its servers, there is nothing to delete on our end. For any questions or concerns, contact us at info@coeheal.com.
Changes to this statement
If we change how CoeAI handles data in any meaningful way, we will update this page and note the date of the change at the top. We will not make changes that reduce your privacy without giving you clear notice first.
Questions?
If you have questions about CoeAI, your data, or this privacy statement, email us at info@coeheal.com. We read every message.